HELLO! I’M BINA NANAVATI

Come Explore

Thanks for visiting! Explore my site to learn more about me, my background and what I have to offer. If you have questions or would like to discuss an opportunity to work together, feel free to get in touch.

Contact

ABOUT

Throughout my life, I’ve approached every challenge with enthusiasm, creativity, and ceaseless desire to achieve success. This passion and drive have paved the way to countless opportunities, unique experiences and exceptional relationships both personally and professionally. If you’re interested in learning more about me, keep reading or get in touch.

MY EXPERIENCE

CSM | Entrepreneur | Solicitor

December 2021 - September 2022

SENIOR CLIENT SUCCESS MANAGER | REPUTATION

Reputation experience management software

During my time at Reputation, I managed an Enterprise portfolio with a cumulative ARR of £1.5m. Some of my clients included; Inchcape, Pendragon, Kia, Furniture Village and Bensons for Beds. I achieved a 100% renewal rate and set up significant upsell opportunities

Although my time at Reputation was short, I managed to introduce new processes and initiatives such as; internal cross-functional project management process, technical audit strategies and 'guest speaker' sharing sessions.

Working for a US, 700 + employee , company I certainly learnt a lot and gained valuable experience across multiple disciplines.

Learn More

November 2016 - November 2021

SENIOR CLIENT SUCCESS MANAGER | HEADSTART

Smart application tracking system software

I was at Headstart for 5 years during which time I developed excellent client relationships and expanded the company portfolio. Clients fed back that I am reliable, an excellent communicator and possess expert product knowledge. They told me that they appreciate my ability to adapt easily to their range of product propositions. They valued the strong leadership I brought to the client relationship and were been impressed by my ability to lead the customer success team, encouraging a growth mindset.

While at Headstart, I implemented the Customer Success strategy to enable the team to take ownership of the entire life cycle of projects. I worked closely with different functional areas to establish internal business processes with the common goal of delivering value, excellence and efficiency. I highly value the company culture which is centred around autonomy, innovation, creativity and fun.

Learn More

February 2016 - August 2018

CLIENT RELATIONSHIP MANAGER |
MINISTRY OF STARTUPS

Office space for the start-up community.

Emerging from a corporate world, this was my first job in the start-up community. During my time at Ministry of Startups, I formed great relationships with the tenants, implemented some cool ideas and created a rich community. This all contributed to an increase in client retention of 35% over two years. I implemented marketing strategies and campaigns that attracted and secured three anchor tenants which raised the company profile, generated significant revenue and provided stability. I also helped expand the footprint of the company by identifying and negotiating a new acquisition in London.

It was a great experience to be surrounded by innovators and entrepreneurs. I enjoyed being part of a small but strong team, whom I can now call friends for life.

Learn More

September 2013 - September 2015

LEGAL CONFERENCE PRODUCER |
C5 COMMUNICATIONS

Industry-led conferences delivered globally.

I had the opportunity to travel the world, form excellent relationships with some incredible VIPs and learn about a variety of industries including, Banking, Pharmaceuticals, Online Gaming and Gas Contracts. I also generated new topical ideas and implemented marketing strategies. I project managed each conference, adapting my leadership style and communication to procure the best results from each team.

I am proud to have exceeded sponsorship expectations and raised revenue targets by 20%, and was glad to be awarded employee of the month.

Learn More

February 2013 - Present

CEO AND FOUNDER |
BOLLYWOOD BORROWED

First e-commerce and in-store rental service for Asian clothing.

I was fearless and set up my own business in 2013.

I am proud to have built the business from the ground up culminating in building a professional e-commerce website, managing a dynamic and diverse team, acquiring premises in Shoreditch and organically ranking first and second on page 1 of Google search results.

I have met and dressed some incredible people, helped people be 'part' of a special day and also provided an efficient and friendly B2B service to high-profile clients such as TOWIE, ITV and the Royal Family.

You can check out our 5 star reviews on Google, Facebook and Trust Pilot.

Learn More

EDUCATION

"If you can't explain it simply, you don't understand it well enough"

September 2012 - December 2012

MARKETING LEVEL 3 - B

I undertook my marketing course at Southampton University as a part-time evening course. It was interesting to learn the basics of marketing concepts and strategies. The knowledge gained and skills I learnt have proven to be very valuable throughout my career.

September 2014 - June 2016

LPC – DISTINCTION

I undertook my Legal Practice Course at Bournemouth University. The LPC prepared me for my training contract. I thoroughly enjoyed putting what I learnt in my degree into practice. I excelled at finding solutions and research. I also provided support by mentoring other students.

September 2001 - July 2005

LLB (HONS) LAW – 2 :1

I undertook my Law degree at Brunel University. It was a sandwich course with a one-year work placement. My placements were at a leading private practice firm and a Local Authority. My degree was enjoyable, hard work and taught me some valuable life lessons.